Last updated: 2026-03-18
These Terms of Sale govern the sale of digital products and services by Kontrastudio OÜ through this website or through linked checkout environments identified at the point of purchase.
1. Trader identity
Kontrastudio OÜ
Registry code: 17433973
Registered office: Sepapaja tn 6, 15551 Tallinn, Estonia
Contact email: studio@kontrastudio.eu
Phone: +43 676 7909369
2. Scope
These Terms apply to:
- digital products, such as templates, guides, documents, downloads, or similar materials
- digital services, such as reviews, diagnostics, consultations, editing, analysis, or related creative and professional services
- any additional products or services clearly identified at checkout or in a written offer
3. Product and service information
The main characteristics of each product or service, including what is included, delivery format, access method, and any relevant compatibility or technical requirements, will be described on the relevant product page, offer page, or checkout page.
4. Prices and taxes
All prices are stated in the currency shown at checkout.
Unless explicitly stated otherwise, prices include only those taxes that are legally required to be included in the displayed consumer price. Any additional charges will be shown before the order is placed.
5. Ordering and contract formation
A contract is formed when the customer places an order and Kontrastudio accepts it through an order confirmation, payment confirmation, or express written acceptance.
Where checkout occurs through a third-party platform, the checkout environment may also define the point at which the order becomes binding.
6. Payment
Payment must be made through the payment methods made available at checkout or in the invoice issued by Kontrastudio.
Unless otherwise agreed in writing, work on paid services begins only after payment is confirmed.
7. Delivery and performance
Digital products are delivered electronically, for example by download, email, account access, or another electronic method stated at the point of sale.
Services are delivered within the timeframe stated on the relevant page, proposal, invoice, or confirmation email.
If no specific delivery period has been agreed, delivery will be made within a reasonable time appropriate to the nature of the product or service.
8. Customer responsibilities
The customer is responsible for providing accurate contact information and any required materials, files, or instructions necessary for performance.
If the customer fails to provide required materials or approvals in time, delivery dates may be delayed accordingly.
9. Intellectual property and licence
Unless explicitly agreed otherwise in writing, all intellectual property rights in the website, materials, and products remain with Kontrastudio OÜ or the relevant rights holder.
Where a digital product is sold, the customer receives a limited, non-exclusive, non-transferable licence for personal or internal professional use only, unless broader rights are explicitly granted.
The customer may not resell, redistribute, reproduce, publish, or create derivative public products from purchased materials unless expressly permitted in writing.
10. Consumer withdrawal rights
Where the customer is a consumer within the meaning of applicable law, a statutory withdrawal right may apply.
The rules governing withdrawal, refunds, and the special treatment of immediately delivered digital content are described in the Withdrawal and Refunds page, which forms part of these Terms.
11. Non-conforming performance
If a product or service is defective, materially incomplete, or not as described, the customer should contact Kontrastudio without undue delay at studio@kontrastudio.eu so that the issue can be reviewed and, where appropriate, remedied.
12. Complaints and dispute resolution
Complaints may be submitted to studio@kontrastudio.eu.
Kontrastudio will handle complaints in accordance with applicable consumer law and the Complaints and Dispute Resolution page published on this website.
13. Governing law
These Terms are governed by the laws applicable to Kontrastudio OÜ as an Estonian company, without prejudice to any mandatory consumer protections that may apply in the consumer’s country of habitual residence.
14. Changes
Kontrastudio may update these Terms from time to time. The version applicable to an order is the version in force at the time the order is placed, unless otherwise required by law.
